Frequently Asked Questions.
01. Orders & Shipment
When will I receive the invoice for my order?
When you have paid for the order, you will automatically receive an invoice for your order through the email you provided.
When will I receive my order?
When placing the order, a day of shipment is indicated. You’ll receive a confirmation email with tracking information once your order has shipped, so you can monitor its progress. Delivery times vary based on your location and the shipping method selected. If you have any concerns or need further assistance, please don’t hesitate to contact our customer service team at support@kalmwellness.co.
02. International Shipping
Do you offer international shipping?
We are delighted to offer international shipping to many countries around the world! Our goal is to ensure that your activewear reaches you as quickly and efficiently as possible.
Shipping costs and delivery times vary depending on the destination and shipping method selected. Please note that all international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. For a more accurate estimate of shipping costs and delivery times, please enter your shipping address during checkout. If you have any questions or need assistance with your international order, feel free to contact our customer service team atsupport@kalmwellness.co. We’re here to help!
03. Sizing
What size am I?
Please refer to the size guides provided for each product.
If you are still unsure what size to get, please send us an email at support@kalmwellness.co or DM us and we will get back to you as soon as possible!
04. Returns
Do you offer returns/exchanges?
We currently do not offer exchanges. If you need to return an item, please visit our Returns Page for detailed instructions on how to initiate a return. For further assistance or questions about our return policy, feel free to contact our customer service team. Thank you for understanding!